1. Introduction

Welcome to Verona Tours (“we”, “our”, “us”). We value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect your information when you use our website or book our tours and services.

2. Information We Collect

We may collect the following information:

  • Personal Information: Full name, email address, phone number, nationality, booking details, and billing information.
  • Payment Information: Payments are processed securely through third-party payment gateways. Verona Tours does not store full credit/debit card details.
  • Technical Information: IP address, browser type, device information, pages visited, and cookies.

3. How We Use Your Information

Your information is used to:

  • Process tour bookings and payments
  • Send booking confirmations and important updates
  • Provide customer support
  • Improve our website and services
  • Comply with legal and regulatory obligations

4. Cookies

We use cookies to enhance your browsing experience and analyze website traffic. You may disable cookies in your browser settings, but some website features may not function properly.

5. Data Sharing

We may share your data only with:

  • Tour operators and service providers necessary to fulfill your booking
  • Payment processing providers
  • Legal or regulatory authorities when required by law

We do not sell or rent your personal data to third parties.

6. Data Security

We apply appropriate technical and organizational security measures to protect your personal data against unauthorized access, loss, or misuse.

7. Your Rights

You have the right to:

  • Request access to your personal data
  • Request correction or deletion of your data
  • Opt out of marketing communications

For any privacy-related requests, contact us at:
📧 info@verona-tours.com

8. Policy Updates

We may update this Privacy Policy from time to time. Any changes will be published on this page.